📜 Terms & Conditions – Chhaape

Welcome to Chhaape.co.in. By accessing or purchasing from our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

Chhaape specializes in handmade wooden blocks, crafted by skilled Indian artisans.
All products are unique and hand-carved, so slight variations in size, design, or finish may occur.
By placing an order, you accept that these variations are part of the product’s authenticity and charm.

2. International Orders

We ship exclusively to international customers outside India.
Customers are responsible for providing accurate shipping details at the time of purchase.
Any customs duties, taxes, or import regulations in the destination country are the buyer’s responsibility.

3. Pricing & Payments

All prices listed on our website are in USD (or other specified international currency).
Payments must be completed at the time of order via our secure checkout process.
Prices do not include customs/import duties or additional charges in your country.

4. Shipping & Delivery

Orders are processed within 3–5 business days of confirmation.
Delivery timelines are estimated at 7–15 business days, depending on the destination and customs clearance.
Chhaape is not liable for delays caused by customs or courier companies.

5. Returns & Refunds

Due to the handmade and unique nature of our products, we do not offer returns or exchanges unless the product is damaged during shipping.
If your product arrives damaged, you must notify us within 48 hours of delivery with clear photos of the damaged item and packaging.
Approved refunds will be processed to the original payment method within 7–10 business days.

6. Intellectual Property

All designs, images, and content on Chhaape.co.in are the intellectual property of Chhaape.
Unauthorized use, reproduction, or distribution of our content or products is strictly prohibited.

7. Limitation of Liability

Chhaape will not be held responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our liability is strictly limited to the value of the purchased product.

8. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes will be subject to the exclusive jurisdiction of the courts in India.

✨ By purchasing from Chhaape.co.in, you agree to these Terms & Conditions.

👉 Because every block you buy is not just a product – it’s a piece of tradition, made with love and care.